MJ Flood Technologyhas made significant investment in our Network Operations Centre and IT support helpdesk, which allows us to offer our customers a flexible package of maintenance and support services with structured contracts to suit individual requirements. Our dedicated team of highly skilled engineers provide engineering cover and IT helpdesk services from desktop to the core of the network and beyond. In addition, we offer a sophisticated Managed IT Service which provides remote monitoring and pro-active management of the network and communications infrastructure.
- Computerised call reporting ensures speedy recording, escalation and resolution to all support requests.
- Nationwide coverage is provided through 9 regional offices.
- Our technical support helpdesk is available for software-related problems.