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MJ Flood Technology Hosts “Managing IT as a Strategic Asset”

MJ Flood Technology, a leading provider of network infrastructure solutions today announced that it will host “Managing IT as a Strategic Asset”, an event targeted at IT decision-makers in medium and large enterprises.  The session, run in conjunction with Microsoft seeks to examine industry models which will help organisations to define a roadmap towards a more managed and dynamic IT infrastructure – an infrastructure which will drive down overall IT costs and realise true business value.

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Backup Survey Reveals Shocking Practices

MJ Flood Technology, a leading provider of communications solutions today announced the results of a survey into current backup methodologies used by Irish organisations.  The survey reveals some shocking practices with 43% of companies having no documented disaster recovery plan in place.  90% are not performing weekly test restores as suggested by best practice and 31% admit that the storage location for backup media is not fireproof.

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Mott MacDonald Finds Its Voice with MJ Flood Technology

MJ Flood Technology, a leading provider of communications solutions, today announced that it has deployed a software-based IP telephony solution for engineering and development consultancy, Mott MacDonald.  The solution based on the feature-rich Vertical TeleVantage platform delivers an enhanced customer contact experience coupled with greater employee productivity and is expected to save Mott MacDonald a considerable amount in administrative and telecommunications costs over the lifetime of its use.

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MJ Flood Technology Appointed Business Partner for Vertical Communications

MJ Flood Technology, a leading provider of communications solutions today announced that it has been appointed a Business Partner for Vertical Communications, a leading provider of IP-based next generation phone systems and applications.  The partnership aims to encourage adoption of IP Telephony amongst SMEs and recognises MJ Flood Technology’s outstanding technical expertise and strong track record in delivering complete ICT solutions to this market sector.

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Spyware Survey Reveals Flawed Network Security Practices

MJ Flood Technology, a leading provider of communications solutions today released the results of a major spyware survey, which reveals flawed network security practices by some Irish companies.  Almost one third of those questioned are leaving their networks exposed to profit-motivated attack by deploying anti-virus, firewalls or Internet filtering in the mistaken belief that these tools will block spyware.  70% of companies consider this rogue traffic a serious threat to business integrity, yet almost half are not scanning PCs with sufficient frequency and as little as one in three has actually committed IT budget to content management.

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Information Security | Smaller Companies Warned of Spyware Threat

MJ Flood Technology, a leading provider of communications solutions today warned smaller companies to take the threat of Spyware seriously and implement measures to proactively secure their network infrastructure against it.  In their experience, profit-motivated attacks to perpetrate identity theft are intensifying and there is a marked increase in the number of sub 50-user Irish organisations encountering spyware infection.

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MJ Flood Technology and Onyx Partner in Race Against Waste

MJ Flood Technology, a leading provider of consultancy and network infrastructure solutions today announced a €200,000 deal with the country’s largest waste management and recycling company, Onyx.

Under the terms of the agreement, MJ Flood Technology has upgraded the company’s Wide Area Network (WAN) to an MPLS* or private network backbone, and deployed Citrix™ thin client facilitating the rollout of Onyx’s business process software from headquarters in Dublin to 7 sites. The completion of the project has allowed Onyx to streamline its waste management operations, resulting in significant employee productivity gains, lower telecommunications costs and reduced desktop administration overheads.

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MJ Flood Technology Eliminates Spam for KClub

Pic l-r are: Ronan McCabe, IT manager, K Club and James Finglas, managing director, MJ Flood Technology

As host to one of golf’s most prestigious tournaments, the 2006 Ryder Cup Matches, the K Club is widely regarded as Ireland’s premier 5 Red Star Hotel and Golf Club.  Set amongst 550 acres of County Kildare countryside by the river Liffey, this elegantly restored country house was opened in 1991 as a luxurious hotel and golf club and now offers clients the highest standards of comfort, service and cuisine.

Even the prestigious KClub was not immune from receiving hundreds of unsolicited email communications each week.  With approximately 100 users of email, the problem was significant.   SPAM and non business related emails were not only taking up valuable space on email servers and creating network bottlenecks but were resulting in hours of lost productivity for users, having to spend significant time deleting and filtering them from the system.  With The K Club’s commitment to excellence in customer service, it was clear to IT Manager, Ronan McCabe that something would have to be done to tackle the problem.

After consulting with MJ Flood Technology – a supplier of networking infrastructure, consultancy and professional services to small and medium-sized enterprises.  Surfcontrol was deployed – a total filtering solution which protects against Internet content risk associated with web, email, instant messaging and malicious mobile code.  MJ Flood Technology Elminates Spam for KClub

The result – SurfControl has eliminated approx. 96% of all SPAM traffic overnight. In addition to this capability, Surfcontrol also offers sophisticated web content filtering to prevent download of inappropriate material and cuts down on time lost browsing non business related websites.  With increased focus on legal liability for companies without an Internet usage policy, email and content filtering is a “must”.

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No Bricks, Just Clicks for Leading Loss Adjuster

Pic l-r: James Finglas, managing director with MJ Flood Technology and Mitch Wallis, IT manager with Pro Adjust

MJ Flood Technology, a leading provider of e-Business solutions to small and medium-sized enterprises, today announced that it has designed and deployed a nationwide network of virtual offices for Insurance Loss Adjusters, ProAdjust. By providing field-based Loss Adjusters with the speed and performance of connectivity traditionally associated with office-based solutions, ProAdjust can extend the reach of its adjusting and surveying service, offering clients a dynamic, innovative alternative on a nationwide basis. Using this unique business model, ProAdjust has recorded revenues exceeding targets in its first year of operation and impressive productivity levels for staff.

As a start-up operation in an extremely competitive environment, the management team at ProAdjust was mindful of delivering a quality service while controlling costs. “The concept of establishing virtual offices not only yields broad market coverage and minimises operating costs but also offers clients a more responsive claims service,” commented Mitch Wallis, Operations Director, ProAdjust. “Equipped with laptop computer, digital camera and digital dictation device, each Loss Adjuster can use the benefits of mobile technology to maximise time spent on-site.”

Broadband connectivity from home means that field-based staff can quickly upload or download information pertinent to each claim with high speed access to all corporate resources and ProAdjust’s insurance claims application, PACS.* This negates the need for staff to spend valuable time travelling to the office and in their experience, results in far greater employee productivity and a more responsive customer service.”

Speed of implementation was the real project challenge for MJ Flood Technology as Sales Director, James Finglas explains. “We had a narrow two-week window in which to source and deploy all back-office infrastructure as well as enable the mobile workforce to seamlessly connect to ProAdjust’s corporate resources.” The network infrastructure consists of three IBM servers, two of which are located at headquarters in Dublin and one in the Sligo office. A webserver houses the PACS application, which is used by internal staff and as an online portal for ProAdjust’s clients. Windows 2003 active directory runs Lotus Domino, which provides the claim processing functionality.

“Offering Extranet services to customers put security concerns high on the list of design criteria,” explains James Finglas. “We used a combination of sophisticated firewall technology as a perimeter defence together with desktop Anti-Virus (AV) protection for each staff member. Connectivity to the corporate Local Area Network (LAN) is independent of media-type and can facilitate both broadband and ISDN, where broadband services are as yet unavailable.”

Using the concept of virtual offices, ProAdjust has been able to exceed Service Level Agreements with Insurers as Mitch Wallis explains. “The virtual office environment has allowed us to locate our adjusting staff where our business spread requires them to be without the costs associated with setting up a physical office. The importance to us of having staff located throughout the country reflects our proactive client approach and underpinned our successful performance in our first year of operations. We could not have achieved this without the valuable contribution from MJ Flood Technologies. Its staff demonstrated technical expertise as well as sound business acumen and an in-depth understanding of our operating environment.”

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