Dublin, 4 October, 2012: Leading IT services provider, MJ Flood Technology today announced its official accreditation as an Authorised Apple Reseller. The appointment recognises the company’s track record and expertise in driving sales and supporting Apple’s range of desktop and mobile devices for the business to business market.
MJ Flood Technology will bundle Apple’s hardware, software and accessories with its own professional services, in an effort to help organisations streamline their business processes, boost employee productivity and secure greater operational efficiencies.
Commenting on the accreditation, James Finglas, managing director with MJ Flood Technology said:
“Apple’s products have fundamentally changed the way we consume information, blurring the lines between the business and consumer environment. We encourage customers to take a more holistic view of ‘smart’ device usage and to develop a defined mobile working policy. Planning mobile device integration in a structured way will successfully deliver productivity and efficiency improvements to their business.”
MJ Flood Technology also sees a major market opportunity to help organisations use the power of Apple’s ‘smart’ devices and custom-designed apps to re-engineer business processes and deliver an enhanced customer experience. Clients such as insurance loss adjuster, ProAdjust have blended the iPad with existing work practices to boost client service level agreements to 92 per cent.
“Our field-based loss adjusters are equipped with an iPad and a custom-designed app, which essentially replaces pen and paper,” explains Mitch Wallis, operations manager with ProAdjust. “As they visit the scene, the loss adjuster can directly complete all details of the site investigation notes for each claim. Before leaving the site, an agreed scope of works is generated by the app, which is automatically uploaded and sent to the insurance company and the insured. It’s a powerful solution that has helped our staff to be more productive and most importantly, enhance customer service levels to both parties.”
About MJ Flood Technology
MJ Flood Technology specialises in total ICT solutions. Its business includes a full communications portfolio incorporating network infrastructure and security, content management, disaster recovery, and cloud-based managed services. MJ Flood Technology is part of the MJ Flood Group of companies, a wholly-owned Irish operation established in 1935.
Its team of technical professionals are accredited to the highest industry standards and the company is a Microsoft and HP Gold Certified Partner as well as a CA Platinum partner, the highest accreditation possible under the CA partner program. MJ Flood Technology has its headquarters in Dublin with seven regional offices. For more information, see www.mjf.ie