The main function of this role is to act as a customer liaison for new managed services contracts. The candidate will be the first line of contact with the customer and will be responsible for the day to day management of support requests, including logging, prioritising, assigning, and monitoring cases.
http://mjf.ie/wp-content/uploads/2017/01/WERE-HIRING.jpg450450Deirdrehttp://mjf.ie/wp-content/uploads/2014/10/mjftlogo_web2014-330x96.pngDeirdre2017-03-29 14:03:042017-03-29 14:03:04Administration Team Member – Resource Controller
We currently have two openings for Technical Services Engineers. Reporting to the technical support lead, there is a strong emphasis here on Enterprise Infrastructure Support – Storage, Compute, Virtualisation, Network technologies. Your role will involve interfacing with our customers and resolving technical problems to stated service level agreements.
We’re currently hiring a Senior Professional Services Engineer. Reporting to the Professional Services Team Lead, your role will involve interfacing with our customers and resolving technical problems to stated service level agreements.